For answers to all your questions regarding our carpet cleaning service, Sunshine Coast, and any other relevant industry news, keep an eye on our frequently asked questions page where we will display answers to your most commonly asked questions. Get in touch today for the best carpet cleaning and grout cleaning service on the Sunshine Coast.

 

Which Type of Cleaning Is Best: Encapsulation Cleaning, or Hot Water Extraction?

The two most popular cleaning techniques are hot water extraction (also known as Steam Cleaning) and encapsulation cleaning New Life provide both options and will choose the one that works best for your personal situation. We recommend hot water extraction as our preferred method as it provides deep clean and effectively removes soil/dirt from your carpet. However, there are some situations (e.g. busy offices) where a quicker drying method may be more convenient, and still produce great results.

Do I Have to Move Any Furniture Before Cleaning Technicians Arrive?

Cleaning technicians will usually move items such as sofas, tables and chairs. Some furniture like beds, dressers, pianos, grandfather clocks and other large, heavy or delicate items can be moved are not usually included in the estimated price and need to be arranged for moving ahead of time. It is always recommended that you move all the small items and breakables from the furniture you wish to be moved before the cleaning technicians arrive.

How do I remove a fresh stain?

Your normal tendency would be to ATTACK the stain however aggressive rubbing tends to distort the fibers and could leave a fuzzy look.  The BEST method would be to gently blot the stain with a clean white absorbent cloth or paper towel.  The safest solution to use on most stains is equal parts vinegar and water. 

How often should I clean my carpets?

When cleaned and maintained correctly, carpet life is significantly extended. We recommend that your carpets are cleaned every six to twelve months in a domestic situation and more often in a commercial property. Remember, even when carpets don’t appear to be particularly dirty, it’s the unseen soils, bacteria and allergens that cause the real damage both to your carpets and to your personal health. To keep your carpets looking their best and lasting the test of time, regular vacuuming of the carpet (at least once a week) is advised.

How Long Does Water Extraction Cleaning Take to Dry?

Drying times vary, depending on a number of factors, including the amount of cleaning that is needed, the humidity, carpet thickness, central heating and more. Commercial grade, truck-mounted systems are usually equipped with powerful vacuums that significantly cut down drying times. Most clients report that it their carpets are completely dry within 1 to 2 hours. In general, it’s always a good idea to plan around the 2hour mark.

How Should I Maintain My Carpets

Regular vacuuming is one of the best maintenance activities you can do on your own. Most vacuuming, however, is done to quickly and even the best household vacuums can’t be as effective when you move too fast. Give your vacuum time to lift the carpet pile, agitate it and remove the soils. Most soils are dry and can be removed properly if vacuumed promptly and properly. Spills should be treated as soon as possible to avoid staining. Before leaving your home, New Life carpet cleaning technicians should recommend the time for your next professional cleaning. Following their suggestion as well as your carpet manufacturer’s requirement should help keep your carpets looking fresh for years.

Will All the Carpet Stains Come Out

The majority of stains do come out, but with old or stubborn stains there may be some extra work required.